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Start, with consent.
The notice is given and consent is taken to use AI interpretation.
How it works
One consultation, three steps.
The clinician starts and ends every session. Relaiy relays what each person says, and nothing more.
The three steps
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Heard, translated and confirmed.
Each turn is transcribed, translated and spoken aloud, with captions for both people. Doses, dates, times and numbers are highlighted on screen for the patient to confirm.
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The clinician signs off.
A summary is produced. The clinician signs it off, and can produce it in the patient’s language for their own benefit.
Every language is tested first.
Each language is tested and scrutinised, and goes live once it reaches efficacy.
- 01LanguageAdded for testing.
- 02EvaluationTested and scrutinised.
- 03LiveIn use once it reaches efficacy.
We keep training our models on real consultations where people consent, refining them on highly specific data sets.